Mar 10, 2026 Articles

Can You Sue Your Own Insurance Company? Understanding Bad Faith Claims in Tennessee and Mississippi

Most people assume their insurance company will protect them after a serious accident. After all, you pay premiums expecting help when something goes wrong.

Unfortunately, insurance companies do not always treat policyholders fairly. When an insurer unreasonably denies, delays, or underpays a legitimate claim, it may be acting in bad faith.

If your accident occurred in or around Memphis or Tupelo, you may have the right to take legal action against your own insurance company under certain circumstances.

This guide explains what insurance bad faith is, when it occurs, and how these claims work in Tennessee and Mississippi.

What Is Insurance Bad Faith?

Insurance policies are contracts. When you pay premiums, the insurer agrees to handle claims honestly and fairly.

Bad faith occurs when an insurance company violates that obligation.

Examples may include:

  • Unreasonable denial of a valid claim
  • Failure to investigate a claim properly
  • Unjustified delays in payment
  • Misrepresenting policy terms
  • Offering settlements far below claim value without justification
  • Ignoring medical evidence

Bad faith claims focus on how the insurance company handled the claim, not just the accident itself.

First-Party vs. Third-Party Insurance Claims

Understanding the difference between these claims helps explain when bad faith can occur.

First-Party Claims

First-party claims involve your own insurance policy, such as:

  • Uninsured motorist claims
  • Underinsured motorist claims
  • Medical payments coverage
  • Property damage coverage

If your insurer refuses to handle these claims fairly, a bad faith dispute may arise.

Third-Party Claims

Third-party claims occur when you pursue compensation from another driver’s insurance company.

Bad faith claims are more commonly associated with first-party disputes, although third-party litigation can involve insurer misconduct as well.

Signs Your Insurance Company May Be Acting in Bad Faith

Some common warning signs include:

Unexplained Delays From Your Insurance Company

If your insurer repeatedly delays responses, requests the same documents multiple times, or fails to make decisions within a reasonable time, it may be attempting to stall.

Unreasonable Claim Denials

Claims denied without adequate investigation or contrary to clear evidence may indicate bad faith conduct.

Lowball Settlement Offers

Offering an extremely low settlement without explanation can sometimes be part of a bad faith strategy.

Misrepresenting Policy Language

Insurance companies sometimes incorrectly interpret coverage provisions to limit payouts.

Tennessee Insurance Bad Faith Laws

Tennessee recognizes bad faith insurance claims under specific circumstances.

Under Tennessee law, insurers must:

  • Act in good faith when handling claims
  • Conduct reasonable investigations
  • Honor valid policy obligations

If an insurer refuses to pay a claim in bad faith, policyholders may pursue additional damages under Tennessee’s bad faith statute.

In some cases, this can include penalties beyond the original claim amount.

However, strict legal requirements apply, including formal notice procedures before filing a lawsuit.

Mississippi Insurance Bad Faith Laws

Mississippi also recognizes bad faith insurance claims and has historically allowed broader remedies in certain situations.

If an insurer intentionally or recklessly denies a valid claim, policyholders may pursue damages that include:

  • Contract damages
  • Consequential damages
  • Emotional distress damages in some cases
  • Punitive damages in extreme circumstances

Because these claims require proof of improper conduct by the insurer, detailed evidence is critical.

When Bad Faith Claims Commonly Arise

Bad faith disputes often arise in cases involving:

  • Uninsured motorist claims
  • Underinsured motorist claims
  • Serious injury accidents
  • Large medical expenses
  • Permanent disability claims

When claim values increase, insurers sometimes scrutinize claims more aggressively.

Evidence That Helps Prove Bad Faith

Successful bad faith cases often rely on evidence such as:

  • Claim file records
  • Internal insurance communications
  • Documentation of delays
  • Medical evidence ignored by the insurer
  • Expert testimony on industry standards

Attorneys may obtain this evidence through discovery during litigation.

Why Insurance Companies Sometimes Take These Risks

Insurance companies manage thousands of claims and may rely on cost-saving strategies that include:

  • Delaying payment to pressure settlements
  • Contesting legitimate claims to reduce payouts
  • Using automated claim evaluation systems

While many claims are handled fairly, improper practices sometimes occur.

What to Do If You Suspect Bad Faith

If you believe your insurer is treating your claim unfairly:

  1. Document all communications with the insurance company
  2. Keep copies of all medical records and bills
  3. Avoid signing settlement agreements prematurely
  4. Request written explanations for claim decisions
  5. Consult a personal injury attorney experienced in insurance disputes

Early legal guidance can help determine whether bad faith may be occurring.

Why Legal Representation Matters in Insurance Disputes

Insurance companies are experienced negotiators with significant legal resources.

An attorney can:

  • Analyze policy language
  • Evaluate claim handling practices
  • Identify bad faith indicators
  • Gather evidence through legal discovery
  • Negotiate fair settlements
  • Pursue litigation when necessary

In some cases, the mere involvement of legal counsel changes how insurers approach claims.

Frequently Asked Questions – Bad Faith Claims

Can I sue my own insurance company after a car accident?

Yes, in certain circumstances — particularly when the dispute involves uninsured or underinsured motorist coverage.

What damages are available in a bad faith claim?

Damages may include the value of the claim, additional financial losses caused by delays, and in some cases punitive damages.

How long do bad faith claims take?

These cases can take longer than standard claims because they often involve litigation and discovery.

John Michael Bailey Injury Lawyers has got over 45 years of representing clients in Memphis, Tennessee and surrounding areas; Tupelo, Mississippi and surrounding areas. Get in touch for a Free Consultation!

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